Wednesday, October 15, 2014

HELP SHAPE THE CITY'S FUTURE: Program seeks input of residents


Would you like to have a say in the future of your community? 

“Help Shape Taylor’s Future” is an important part of the City of Taylor’s 2014 Visioning Program, which is currently underway involving City officials, key staff and stakeholders. It is being coordinated by Wade Trim Associates, Inc. in cooperation with JTC Consulting. 

The effort welcomes the input of the City’s residents through a unique Community Opportunities Map, found through the home page of the City of Taylor’s website at www.cityoftaylor.com. You can click through a photo on the top of the page, or though a URL link under notifications (“Click Here and Get Involved!"). This program focused on economic and community development and quality of life issues.

Through the online map, “Help Shape Taylor’s Future” is seeking input from residents on what they want to see in their community. It allows residents, property owners, business owners and other interested people to share thoughts and opinions. Comment categories include economic development, cultural and community services, parks and public spaces, public safety, housing, environment, and both motorized and non-motorized transportation. The mapping tool allows users to provide comments and interact, while using the topic categories as a guide.

The program helps to identify the community’s strengths and weaknesses, and enables residents to contribute to the overall discussion.

For example, residents may seek walking/bicycle paths connecting certain portions of the community, like Heritage Park and Southland Mall. Others may seek better pedestrian access within the busy Eureka Road corridor, incentive programs for business, bicycle lanes on streets, expanded park land or conservation issues, new residential development, better street lights or slower traffic on some thoroughfares. 

The first of four 2014 Visioning Program sessions was held early in September and served as an introduction to economic and community development. Over 60 people were invited including City staff, elected officials, business leaders and others.

The lead presenter that evening was Chip Smith, an expert with 15 years of professional planning experience who specializes in redevelopment and working with economically distressed communities. He is the statewide instructor for MI Place Placemaking Curriculum, MAP Planning and Zoning and Capital Improvements Planning. He was joined later in the program by Mayor John Hieftje of Ann Arbor. Future sessions were scheduled for October, November and December.

“Help Shape Taylor’s Future” is one of two programs Taylor has introduced this month. 

“Fix It! Taylor” focuses on improving current customer service while “Help Shape Taylor’s Future” attempts to improve the community in the future.

“Fix It! Taylor” is essentially an online non-emergency complaint program that can be also found on the City of Taylor’s website, www.cityoftaylor.com. The program enables residents to file non-emergency complaints through an efficient online system. The issues are funneled as work orders directly to staff members. For instance, if a resident filed a pothole complaint, it would be highlighted on a map in the system, clearly defined and sent directly to a foreman in the DPW Department. The resident would receive an immediate automated response and, within a 24- to 48-hour period, an update would be posted from the department as to how the situation is going to be addressed. 

The “Fix It! Taylor” program is just one of several customer service initiatives recently started by Mayor Rick Sollars’ administration. Others include new telephone options to enable callers to connect directly with elected officials in the City, and new greeters at the front door of City Hall.

The City of Taylor cautions residents not to confuse these two programs. 

“Fix It! Taylor” serves as a non-emergency complaint program and should be used as such. “Help Shape Taylor’s Future” is s visioning instrument aimed at developing the community’s future course-setting – it IS NOT “Fix It! Taylor.”


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